Clear terms for your fleet.

1. Who we are

TranSort is a cloud-based fleet management software product owned and operated by Yadnx Tech, an Udyam-registered Micro Enterprise based in Pune, Maharashtra, India. In these terms, “TranSort” or “the service” means the software and related services, and “we”, “us” and “Yadnx Tech” mean the business that operates it. “You” means the business that registers an account and the people it authorises to use it.

These terms, together with the Privacy Policy and the Refund & Cancellation Policy, form the agreement between you and Yadnx Tech. By creating an account or using TranSort you accept them. If you are accepting on behalf of a business, you confirm you are authorised to do so.

2. The service

TranSort is web-based software for running a transport business: bookings, duty slips, consignment notes, billing, GPS map, fuel, vehicle papers, workshop, staff records, attendance and payroll, organised into a core set of modules and optional packs described on our website. It runs in a browser and can be installed to a phone’s home screen; there is no app-store download.

TranSort is software. It is not a transport operator, a GPS device vendor, an accounting or tax-filing service or a payroll agency. Decisions about your operations, tax treatment, employment matters and legal compliance remain yours.

3. Your account and your people

You must provide accurate account information and keep it current. Each person using TranSort must have their own login; do not share credentials. You are responsible for who you give access to, the permissions you assign, and what those people do in your account. Tell us promptly at support@transort.in if you believe an account has been compromised.

4. Free trial

New accounts start with a 14-day free trial with every relevant module unlocked. No payment card is required and nothing is charged when the trial ends. When a trial ends without a subscription the account becomes read-only; you can still sign in as the owner, view available records and export them. A paid subscription starts only when you choose a plan and authorise payment.

5. Plans, pricing and billing

TranSort is sold as a subscription. Plans (currently Essentials and Complete) are priced per active vehicle and billed either monthly or yearly, in advance, with a minimum of five billed vehicles. The plans, what each includes and the current prices are published on our pricing page; the price that applies is the one shown when you subscribe or renew. GST is added where applicable and an invoice is issued for each payment.

Invoices, payment receipts and your payment gateway statement are issued in the name of Yadnx Tech, the operator of TranSort. The product you are paying for is TranSort.

Payments are collected through a licensed third-party payment gateway. We do not store your card, UPI or bank details. Where you authorise automatic collection (for example a card or UPI mandate for monthly billing), we collect the renewal amount automatically; otherwise we send a payment request before each renewal.

6. Renewal

Your subscription runs for the billing period you chose (one month or one year) and renews for a further period of the same length at the end of it, at the then-current price for your plan and vehicle count, unless you cancel before the renewal date. Because pricing follows your active vehicle count, the renewal amount changes when your fleet does. We will tell you before a price change applies to your next renewal; a price change never reprices a period you have already paid for.

7. If a payment fails

A failed or missed payment does not take the product away immediately. Your account stays fully usable for 7 days while we retry the payment and contact you. If it is still unpaid, the account becomes read-only for 16 days: every record stays visible and exportable, but nothing new can be entered. After that, access is limited to the account owner and the account may be suspended. Nothing is deleted for non-payment, and paying the outstanding amount restores full access.

8. Cancellation

You may cancel at any time from the Your plan screen in TranSort or by emailing support@transort.in from your registered email address. Cancellation stops the next renewal; your access continues until the end of the period you have already paid for. Whether any part of a payment is refunded is set out in the Refund & Cancellation Policy.

9. Suspension and termination

We may suspend or restrict an account, after notice where the circumstances allow, if payment is overdue beyond the grace period above, if these terms are seriously or repeatedly breached, if we are required to by law, or to protect the security of the service or other customers. We may end the agreement for a breach that is not put right within a reasonable time after we point it out.

When an account is closed, whether by you or by us, you keep the right to export your records for a limited period, after which they are deleted as described in the Privacy Policy. We may retain what the law or our accounting obligations require.

10. Acceptable use

Do not use TranSort to break the law, to store or process data you have no right to hold, to access another customer’s data, to bypass permissions, to upload malicious code, to disrupt or overload the service, to reverse-engineer it, or to resell it without our written agreement. You must have the necessary permissions and give the necessary notices to the employees, drivers, customers and other people whose information you enter.

11. Your data

You own the records you put into TranSort. You give Yadnx Tech, and the service providers we use to run TranSort, the right to process those records only as needed to provide the service to you, to keep it secure and to meet our legal obligations. We do not sell your data and we do not use it to train AI models. You can export your records at any time, including while your subscription is lapsed. Our Privacy Policy explains how personal information is handled.

12. Intellectual property

TranSort, including its software, design, documentation, the TranSort name and logo, belongs to Yadnx Tech. Your subscription gives you a limited, non-exclusive, non-transferable right to use the service for your own business during the subscription period. It does not transfer any ownership. Feedback you give us may be used to improve the product without obligation to you.

13. AI-assisted features

Some features read photographs, documents or voice notes and suggest values. Every suggestion is shown to a person for review and is marked as AI-assisted. You remain responsible for checking entries, tax treatment, bills and payment matches before confirming them.

14. Service availability

We aim to keep TranSort available at all times and announce planned maintenance where practical, but we do not promise uninterrupted service or a particular uptime unless separately agreed in writing. Features may change as the product improves; we will not remove a paid-for pack from a period you have already paid for.

15. Limitation of liability

To the extent permitted by law, Yadnx Tech’s total liability to you arising out of or in connection with TranSort in any twelve-month period is limited to the subscription fees you paid us in that period. We are not liable for indirect or consequential loss, loss of profit, loss of business or loss of data caused by events outside our reasonable control. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

16. Changes to these terms

We may update these terms as the service changes. The effective date at the top identifies the current version. For material changes affecting an existing subscription we will notify the account owner by email or in the app before they take effect. Continuing to use TranSort after that date means you accept the updated terms.

17. Governing law and disputes

These terms are governed by the laws of India. If you have a concern, contact us first at support@transort.in so we can try to resolve it directly. Disputes that cannot be resolved this way are subject to the jurisdiction of the courts at Pune, Maharashtra.

18. Contact and business details

Questions about these terms, billing or your account: support@transort.in · +91 70401 91010 (English, Hindi, Marathi).